Customer Service Representative - State Farm Agent Team Member
Full Time • Pearl - MS
Responsive recruiter
Benefits:
- Hiring bonus
- Bonus based on performance
- Opportunity for advancement
- Training & development
- 401(k)
- Competitive salary
- Flexible schedule
- Health insurance
- Paid time off
ABOUT OUR AGENCY:
I opened my first State Farm agency in 2015 and expanded to a second location in 2024, and together our two offices are supported by a team of 12 talented professionals. Before becoming an agent, I worked as a real estate broker and spent time with State Farm Corporate, which gave me a strong foundation for running a successful, people-focused business.
I’m a proud Jackson State University graduate and deeply rooted in my community — actively partnering with local churches, supporting neighborhood initiatives, and sharing my passion for retirement planning and wealth-building education.
Inside the office, I offer a supportive environment with great perks like free snacks, donut days, pizza Fridays, a 401k, health benefits, and a strong focus on work-life balance. I value nice people, positivity, and strong character, and I’m looking for team members who are go-getters: disciplined, coachable, motivated, and ready to grow.
There’s tremendous opportunity for advancement here, especially for those who aspire to lead. Diversity is a core strength in our office, and we’re always excited to welcome individuals who bring fresh perspective and drive.
ROLE DESCRIPTION:
I opened my first State Farm agency in 2015 and expanded to a second location in 2024, and together our two offices are supported by a team of 12 talented professionals. Before becoming an agent, I worked as a real estate broker and spent time with State Farm Corporate, which gave me a strong foundation for running a successful, people-focused business.
I’m a proud Jackson State University graduate and deeply rooted in my community — actively partnering with local churches, supporting neighborhood initiatives, and sharing my passion for retirement planning and wealth-building education.
Inside the office, I offer a supportive environment with great perks like free snacks, donut days, pizza Fridays, a 401k, health benefits, and a strong focus on work-life balance. I value nice people, positivity, and strong character, and I’m looking for team members who are go-getters: disciplined, coachable, motivated, and ready to grow.
There’s tremendous opportunity for advancement here, especially for those who aspire to lead. Diversity is a core strength in our office, and we’re always excited to welcome individuals who bring fresh perspective and drive.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jason Quin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $50,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none